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Email
We aim to respond to all inquiries within 48 hours. If you’ve already reached out to our Customer Care team and haven't heard back, rest assured we’ll be in touch shortly.

Phone
For general customer inquiries, please call:  +44 01 2239 81374

*Please note: Our phone line is chargeable, and prices may vary depending on your network provider. 

Phone lines are open Monday to Friday, 9:00 AM – 5:00 PM.

 

Email: customercare@k18hair.co.uk 

 

Please Note Our Customer Care team will be unavailable on the following days:

  • 2-Jan-2025 | New Year's Day
  • 18-Apr-2025 | Good Friday
  • 21-Apr-2025 | Easter Monday 
  • 05-May-2025 | Early May Bank Holiday
  • 26-May-2025 | Spring Bank Holiday
  • 25-Aug-2025 | Summer Bank Holiday 
  • 25-Dec-2025 | Christmas Day
  • 26-Dec-2025 | Boxing Day
Pro Distribution Partners

Paramount Beauty Supply
USA
800-755-7475
www.paramountbeauty.com
Salon Services Pro
USA
800-251-4247
www.salonservicespro.com
Salon Service Group
USA
417-889-5533
www.salonservicegroup.com
Sweis Inc
USA
877-633-1717
www.sweisinc.com
Liquid Assets
USA
225-292-6500
www.liquidassetsllc.com
Salonwax Pro
USA
877-707-8664
salonwaxpro.com
Premier Beauty Supply
USA
847-480-0000
Launching Soon
Warehouse.5 - Scotland
SC
info@warehouse5.co.uk
www.k18hairscotland.com
Ozdare - Australia
AU
 
Launching Soon
American Crew Ltd. - New Zealand
NZ
 
Launching Soon
PlayGround - Hong Kong
HK
 
Launching Soon
Session Map - Sweden
SE
 
Launching Soon
Cyprus
CY
 
Launching Soon
Belgium
BE
 
Coming Early 2021
Canada
CA
 
Coming Early 2021
Czech Republic
CZ
 
Coming Early 2021
Finland
FI
 
Coming Early 2021
France
FR
 
Coming Early 2021
Germany
DE
 
Coming Early 2021
Ireland
IR
 
Coming Early 2021
Italy
IT
 
Coming Early 2021
Netherlands
NL
 
Coming Early 2021
Norway
NO
 
Coming Early 2021
Singapore
SG
 
Coming Early 2021
Taiwan
TW
 
Coming Early 2021
UK
UK
 
Coming Early 2021
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